Know the home
Understand its systems, history, access, seasonal needs and standards of care.
JOIN PORTENOY / HOME OPERATIONS
Build a career caring for extraordinary homes.
Join a community of trusted local operators who help one another succeed, care deeply for the places they serve and create stronger local communities.
Begin your application ↓A NEW PROFESSIONAL PATH
The practical capability of the trades. The care of exceptional hospitality.
Portenoy operators learn how important homes work, identify issues early, coordinate trusted local specialists and verify that every detail is complete.
Trade-school, construction, facilities, military and hospitality experience can all be valuable. Character, judgment, curiosity and pride in the work matter most.
THE WORK
Local responsibility.
National support.
Follow the work
Inspect, coordinate, document and verify—closing the loop for the family.
Strengthen the community
Build lasting relationships with excellent local tradespeople and businesses.
Share what you learn
Help other operators solve problems, improve standards and grow into leadership.
GROW WITH PORTENOY
A career built around mastery and trust.
- 01Home Operations Associate
- 02Senior Associate
- 03Property Lead
- 04Market Director
- 05Regional Operations Director
OUR APPROACH TO SERVICE
Ordinary work, performed with extraordinary care.
Portenoy is inspired by the idea of unreasonable hospitality: anticipating needs, taking personal ownership and finding thoughtful ways to make a family’s experience better. Unreasonable Hospitality by Will Guidara is worth reading before you apply. It offers a good sense of the service culture we are building.
Local stewardship.
Shared knowledge.
Higher standards.
INTRODUCE YOURSELF
Show us how you think and work.
We are interested in what you have built, fixed, maintained or managed—and in the moments when you chose to care more than expected.